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Monday, December 14, 2009 at 8:30 AM - Wednesday, December 16, 2009 at 5:00 PM (PT)
ITIL Training Course and Exam - San Diego, CA
Pass the ITIL v3 Foundations Certification Exam - Guaranteed!
This 3-day course introduces learners to the lifecycle of managing IT services to deliver to business expectations. With an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the ITIL v3 Foundations Certification Exam (administered on the final day of the course)
The ITIL Version 3 best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement. These disciplines represent a service life cycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.
As a PMI Registered Education Provider, this course awards 18 PDUs.
Course registration fee includes course workbooks, interactive case study, practice exams, and certification exam.
Register online or call 1-866-856-3117 to speak with a course specialist. Group discounts and Onsite Training are available.
Monday, December 14, 2009 at 8:30 AM
- to -
Wednesday, December 16, 2009 at 5:00 PM (PT)
Add to my calendarDid you know that 80% of all Mission Critical IT Service downtime is caused by "people or process" failures? Only 20% is caused by technical failres, software glitches, natural disasters, etc!
At Beyond20, we help our clients lead organizational change initiatives to deliver lasting, measurable improvements. Learn more at www.GoBeyond20.com.
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